Petrolia Heating & Cooling ("we," "us," or "our"): when you share your details with a local home comfort company, you deserve to know exactly where they go. This document answers that question for our website visitors: what information we request, how it supports our services, and the practices that guard it along the way.
Information We Collect
Personal information reaches us mainly through the forms you complete. A typical request includes your name, a phone number where you can be reached, an email address, the address of the home requiring service, and a brief note describing the issue or project. Nothing on this site collects personal data without your input.
Ways Your Information Is Used
We keep the uses narrow and practical. Information from your request supports communication about that request: replies to your questions, quotes for the work, appointment reminders, and coordination of service visits. Your details are never used to build advertising profiles, and we make no exception to this rule.
Keeping Your Information Secure
From the moment your request arrives, it is handled with care. Paper and digital records alike are stored securely, viewed only by authorized team members, and retained just long enough to meet operational needs and legal obligations. Rest assured that your information is never offered for sale, trade, or lease to outside parties.
Cookies and Site Functionality
A certain amount of browser storage keeps this website running the way you would expect. Cookies and comparable technologies allow the site to function properly each time you return, remember choices you make during a visit, and give us a general picture of traffic patterns. Clearing them from your browser is always your option.
Analytics and Your Privacy
Understanding how visitors move through the site helps us improve it, so we review anonymized usage statistics from time to time. Page views, referral sources, and similar counts are examined in aggregate, never tied to an individual. This practice keeps the website honest about its own performance while leaving your privacy intact.
Your Privacy Choices
Prefer not to hear from us again, or want to see exactly what we have stored? Either is easy to arrange. Write to us using the information below to request a copy of your details, fix an error, have your information deleted, or withdraw from any further communication. We act on these requests promptly.
Contact Us
Whatever your privacy question, large or small, it will receive our attention. You are welcome to write to us about this policy, about information we may have about you, or about anything else covered on this page, using the details below:
Petrolia Heating & Cooling
Email: contact@petroliaheatingcooling.ca
Petrolia, ON